Nightmare: Funeral fayetteville service zoom feed hacked
BEFORE THAT VIOLENCE HAPPENS.
COMING UP, HOW ACTIVE SHOOTER
TRAINING HAS BEEN CHANGING.
>>> A FUNERAL IN FAYETTEVILLE
TURNED INTO A NIGHTMARE WHEN
SOMEONE HACKED INTO THE ZOOM
FEED OF THE SERVICE AND
REPLACED IT WITH PORNOGRAPHY.
GILBERT BAEZ TALKED WITH THE
FAMILY AND THE FUNERAL DIRECTOR
TO FIGURE OUT HOW IT HAPPENED.
>> Reporter: JOE AND LINDA WERE
MARRIED FOR 42 YEARS.
LINDA DIED AND HER SERVICE WAS
GOING FINE UNTIL THE ZOOM VIDEO
STARTED TO ROLL.
>> STILL BEAUTIFUL.
>> ABSOLUTELY.
>> Reporter: JOE CAN LAUGH
TODAY, BUT NOT SATURDAY AT
WISEMAN'S FUNERAL HOME.
>> I SAW MY SON LIKE GOING
TOWARDS THE BACK AND I WAS
TRYING TO SEE, WHAT'S GOING ON.
I WENT BACK THERE AND HE SAID,
YOU'RE NOT GOING TO BELIEVE
THIS IS GOING ON.
>> Reporter: SOMEONE HACKED THE
ZOOM FEED PROVIDED BY THE
FUNERAL HOME AND REPLACED IT
WITH PORNOGRAPHY AND RACIAL
ATTACKS.
>> GAY PORNOGRAPHY, NAKED
WOMEN, SPONGEBOB CALLING THE
FAMILY THE N-WORD.
>> Reporter: ABOUT 150 PEOPLE
INCLUDING CHILDREN WERE INSIDE
WHEN THE IMAGES APPEARED ON
MONITORS FOR ABOUT 30 SECONDS,
BUT IT WAS SEEN BY FRIENDS AND
FAMILY AROUND THE WORLD FOR
ABOUT 20 MINUTES BEFORE IT WAS
SHUT DOWN.
>> WE RECEIVED SCREEN SHOTS
FROM AFRICA, HAWAII, ALL OVER
THE UNITED STATES.
>> I'M SORRY IT HAPPENED.
>> Reporter: THE FUNERAL
DIRECTOR CONFIRMED THE FEED WAS
HACKED AND THAT THEY DIDN'T
HAVE A PROFESSIONAL TECHNICIAN
ON HAND TO TAKE CONTROL.
>> IT'S HARD TO TAKE CONTROL OF
IT.
WE HAVE TO REPORT IT TO ZOOM,
REMOVE THOSE PEOPLE FROM THE
ROOMS.
OCCASIONALLY WE HAVE TO LOCK
THE MEETINGS SO THAT OTHERS
CAN'T, YOU KNOW, GET IN.
>> Reporter: AFTER THE
PORNOGRAPHIC FEED WAS SHUT
DOWN, THE SERVICE WENT OFF OF
WITHOUT A HITCH.
>> I WAS JUST DISAPPOINTED
BECAUSE THE PEOPLE AROUND THE
WORLD DIDN'T GET TO SEE IT.
>> Reporter: THE FAMILY SAYS
THE SERVICE TURNED OUT
BEAUTIFULLY, AND THE FUNERAL
HOME SAYS THEY PLAN TO HIRE
PROFESSIONALS TO HANDLE THOSE
ZOOM FEEDS TO BE SURE SOMETHING
LIKE THIS DOESN'T HAPPEN AGAIN.
GILBERT BAEZ, WRAL NEWS.
>> AND THEY HOPE TO TAKE VIDEOS