About 4 million gallons of drinking water lost each day in Durham

About 4 million gallons of drinking water are lost every day in the city of Durham due to pipe breaks.
Posted 6/9/2025, 5:24:00 PM Updated 6/9/2025, 10:39:37 PM

AND GET IT.

>> WELCOME BACK. ROUGHLY

4 MILLION GALLONS OF WATER ARE

LOST EVERY DAY IN DURHAM,

MAINLY BECAUSE OF BROKEN PIPES.

AND THAT'S A STAGGERING NUMBER.

4 MILLION. BUT WHICH PERHAPS

MORE SHOCKING IS THAT THAT

NUMBER IS ACTUALLY BETTER THAN

THE NATIONAL AVERAGE. WRAL

INVESTIGATES. SARAH KRUEGER IS

ASKING WHAT'S BEING DONE TO

STOP THIS WASTE OF SUCH A VITAL

RESOURCE.

IT'S SOMETHING WE CAN ALL AGREE

ON. WATER IS A PRECIOUS

RESOURCE.

>> WATER IS INCREDIBLY PRECIOUS

YET IN DURHAM AND ELSEWHERE.

SO MUCH OF IT IS WASTED.

>> IT HURTS TO KNOW THAT WATER

IS LEAKING INTO THE GROUND

RATHER THAN SERVICE IN HOMES

AND BUSINESSES.

>> THROUGH A PUBLIC RECORDS

REQUEST, WRAL INVESTIGATES

FOUND LAST YEAR AN AVERAGE OF

ROUGHLY 4 MILLION GALLONS OF

WATER WERE LOST IN THE CITY

EVERY DAY FOR A TOTAL OF ABOUT

1.4 BILLION GALLONS OVER THE

COURSE OF THE YEAR. WE'RE

TALKING ABOUT DRINKING WATER

THAT HAS BEEN TREATED BUT HAS

NOT YET MADE IT TO A CUSTOMER'S

HOME. SO WHAT WOULD YOU SAY?

>> TO PEOPLE WHO HEAR THAT

NUMBER AND ARE JUST BLOWN AWAY

IT FOR ME. IT SOUNDS LIKE A

LARGE NUMBER. BUT REGINALD

HICKS, THE CITY'S WATER

RESOURCE PLANNING MANAGER, SAYS

IT'S BETTER THAN THE NATIONAL

AVERAGE IN DURHAM. THE LAST

AMOUNTS TO ABOUT 13% OF THE

SYSTEM'S WATER.

>> NATIONALLY, THE AVERAGE IS

CLOSER TO 16%. AND WHAT IS THE

PRIMARY REASON THAT WATER IS

LOST? LEAKS?

>> BREAKS AND REALLY METER

ACCURACY. ALSO.

>> WHAT CAN YOU ALL DO AND WHAT

ARE YOU ALL DOING TO BE

PROACTIVE AND FIND THESE POINTS

BEFORE THEY BECOME A LEAK OR

BREAK OUR DISTRIBUTION DIVISION

DOES HAVE TO STAFF. SO I WOULD

THINK THAT THEY OPERATE TO THE

SUREST WAY TO PREVENT A BREAK

IS TO REPLACE AGING PIPES LIKE

THEY'RE DOING HERE ON WEST CLUB

BOULEVARD. THESE PIPES WERE

ABOUT 100 YEARS OLD. BUT THIS

WORK IS NOT CHEAP.

>> WE HAVE OVER 1200 MILES OF

DISTRIBUTION LINE. SO THAT'S

A LOT OF PIE FOR JUST ONE

PROJECT ABOUT TO GET UNDERWAY

DOWNTOWN. THE PRICE TAG IS

NEARLY 28 MILLION DOLLARS IN

THE PROPOSED BUDGET FOR NEXT

YEAR. THE CITY MANAGER SET

ASIDE 316 BILLION FOR WATER

AND SEWER IMPROVEMENT.

>> VERY EXPENSIVE. DO THINK

IT'S WORTH IT. YOU KNOW, FOR

SURE. I MEAN. WE NEED TO INVEST

IN THE INFRASTRUCTURE. DO IT

PROACTIVELY RATHER THAN

RETROACTIVELY

>> AS FAR AS HOW EACH ONE OF

US CAN MAKE A DIFFERENCE.

THE CITY WATER EMPLOYEES SAY

IF YOU SEE A LEAD, WHETHER IT'S

WATER SHOOTING OUT OF THE

GROUND OR A SLOW TRICKLE DOWN

THE ROAD. REPORT IT BY CALLING

WATER MANAGEMENT. THEY'LL

RESPOND NO MATTER WHAT TIME

IT IS, OBVIOUSLY WE'LL NEVER

GET 0. BUT I THINK DOING WHAT

WE CAN TO SAVE WATER IS REALLY,

REALLY IMPORTANT.

>> SARAH KRUEGER, WRAL NEWS,

DURHAM.

AND WE HAVE THAT NUMBER FOR

WATER MANAGEMENT WITH THE STORY

ONLINE. BACK IN MARCH, THERE

ARE REQUESTED WATER LOSS

NUMBERS FROM THE CITY OF

RALEIGH TO GET AN IDEA OF WHAT

REALLY THE SITUATION IS THERE

AS WELL.

>> BUT THE CITY HASN'T YET