Consumers often compare airlines by price, but what about performance?
When travelers have a choice of airlines, ticket sales often come down to specific factors like on-time performance, baggage handling and overall customer satisfaction.
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Many people have limited vacation time, and travel delays can quickly eat into it. If you're wondering which airlines lose the most bags or most often run late, you can find those monthly ratings for free at transportation.gov.
The Air Travel Consumer Reports page tracks information flyers want to know, including flight delays, mishandled baggage, oversales, consumer complaints, customer service reports and more.
The report contains helpful information about delays, including whether they were caused by the airline, weather, security or air traffic control.