UNC Health and Cigna are continuing negotiations for a new contract into the holiday weekend. The current agreement ends Sunday, Nov. 30.
UNC health tells WRAL, its continuing efforts to reach a new, fair agreement with Cigna.
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“Unfortunately, progress has been difficult,” UNC Health said in a statement. “It’s increasingly likely that as of Dec. 1, UNC Health hospitals, clinics and providers will be 'out of network' for Cigna members. That will mean higher costs and disruptions for Cigna patients.”
WRAL began reporting on the negotiations earlier this year. In July, UNC Health told WRAL, “Unfortunately, Cigna is not willing to engage in meaningful discussion or commit to patient care that UNC Health requires.”
“All along, we’ve been negotiating with Cigna on a new agreement that’s consistent with our relationships with other insurance plans and supports the high-quality care that patients deserve. That remains our goal.”
WRAL emailed questions to Cigna about the status of negotiations, the barriers preventing a new contract and any guidance for users on continuity of care. Cigna responded saying, “Negotiations are moving forward in good faith with UNC Health to reach a fair and reasonable agreement for all.”
According to UNC Health, it sent letters to roughly 65,000 Cigna members recently, warning them of changes that could be coming. According to the letter, UNC Health remains “committed to continuing negotiations and are hopeful Cigna will work with us to reach an agreement that puts patients first.”
UNC Health is urging patients to consider other insurance options if possible or to contact Cigna on the back of their member ID card.
WRAL has received tips from viewers about how this will impact them. One unnamed viewer says they go to occupational therapy one to two times a week and pay a $25 copay. By Monday, that will jump to $468. Their doctor visits will jump from $30 to $165. Patients have said their doctors are calling ahead to either cancel appointments or warn them of the increased costs.
According to UNC Health, “Certain patients – such as those who are hospitalized, pregnant, or undergoing na active course of treatment before Dec. 1 – may qualify for 'Continuity of Care' through Cigna for a limited time.” However, patients must contact Cigna directly to determine eligibility and submit the required forms to do so.
“We recognize that this situation is concerning and overwhelming for our patients. We will work closely with them to minimize any disruption in care.”