Lake Royale residents concerned after years of water outages persist
THIS HOLIDAY SEASON. AARON
THOMAS, WRAL NEWS LIVE IN CARY.
YEAH, QUITE THE TIME FOR THIS.
AARON. THANK YOU.
>> A HANDFUL OF PEOPLE IN THE
COMMUNITY IN LEWISBURG SAY
THEIR WATER KEEPS GOING OUT THE
WATER AND IT OFTEN LAST DAYS AT
A TIME.
>> THEY SAY THIS HAS BEEN GOING
ON FOR YEARS. A COMPANY CALLED
RED BIRDS SUPPLIES THE WATER.
WE'VE HAD SEVERAL QUESTIONS FOR
THEM, INCLUDING WHAT'S CAUSING
THE OUTAGES. WHY DOES IT KEEP
HAPPENING AND WHAT ARE THEY
DOING TO FIX IT? HERE'S WRAL'S
HEIDI KIRK
MANY OF US TAKE FOR GRANTED
BEING ABLE TO TURN ON THE
FAUCET, COOK A MEAL, TAKE A
SHOWER OR USE WATER IN ANY WAY
THAT WE WANT TO.
>> BUT FOR THE RESIDENTS OF
THE LAKE ROYALE COMMUNITY IN
LEWISBURG, THAT'S NOT ALWAYS
A GIVEN.
>> STOCKING UP ON WATER HAS
BECOME JENNIFER HAMER SACHS
EVERY PICTURE I HAVE RIGHT NOW
IS PRETTY MUCH FULL OF WATER
AND WE HAVE PICTURES LIKE THIS
IN EACH OF THE 3 BATHROOMS AS
WELL. THEY WERE SACKED, IS
PREPARING FOR ANOTHER WATER
OUTAGE AT HER HOME IN THE LAKE
ROYALE COMMUNITY. SHE'S LIVED
HERE ONLY 2 MONTHS, BUT IN THAT
TIME, SHE SAYS THERE'S BEEN
6 OUTAGES FOR ON DAYS OF THIS
WEEK. LIVING HERE FOR 2 MONTHS
IN A HOME. I LOVE AND NOT BEING
ABLE TO HAVE WIDER.
BASIC RUNNING WATER. SIC WAS
DAYS IN 2 MONTHS IS ABSOLUTELY
UNFATHOMABLE. HAMMER SACHS SAYS
SHE HAD NO IDEA THE COMMUNITY
HAD WATER ISSUES WHEN SHE
BOUGHT THE HOME. BUT HER
NEIGHBORS SAY THIS HAS
PERSISTED FOR YEARS. SHE SAYS
THE ONLY INFORMATION SHE HAS IS
FROM REDBIRD THE WATER COMPANY
LETTING HER KNOW EVERY TIME
THERE'S AN OUTAGE IN A BOIL
ORDER THAT FOLLOWS ALL OF THIS.
NOTICE THE REASON FOR THE
OUTAGE SAYS INFRASTRUCTURE
FAILURE, BUT SHE SAYS IT'S
ALWAYS SOMETHING DIFFERENT WHEN
SHE'S REACHED OUT TO THE
COMPANY FOR MORE INFORMATION,
SHE SAYS SHE HASN'T BEEN ABLE
TO GET DETAILS. WE REACHED OUT
TO RED BIRD WITH THESE
QUESTIONS, INCLUDING WHAT
CAUSES THE OUTAGES AND HOW IS
THE COMPANY WORKING TO SOLVE
THE ISSUE? WE DIDN'T HEAR BACK
IF THESE PROBLEMS PERSIST.
WILL YOU STAY IN THIS HOME?
I WILL NOT. I WILL HAVE TO DO
WHATEVER I HAVE TO DO.
>> TO MOVE OUT OF THE COMMUNITY
AND AND FIND A HOME THAT HAS
WATER ON A REGULAR BASIS.
NOW, WE ALSO REACHED OUT TO
FRANKLIN COUNTY MANAGERS TO
UNDERSTAND IF THEY ARE AWARE OF
THIS ISSUE AND WHILE THEY SAID
THEY ARE AWARE THEY DIRECTED
ANY OF OUR QUESTIONS TO REDBIRD
FOR FURTHER ANSWERS. HEIDI
KIRK, WRAL, NEWS AT LAKE WAIAU.
RESIDENTS OF THE LAKE RAIL SAY
THE PROPERTY OWNERS ASSOCIATION